Frequently Asked Questions
Everything you need to know about furnishing your home with Bestar.
What is the typical delivery timeframe for furniture?
Most orders are processed within 2-3 business days. Large furniture items typically arrive within 7-14 business days via our specialized freight partners to ensure safe handling.
Do you offer professional assembly services?
While our products are designed for easy DIY assembly with detailed instructions, we partner with third-party services like TaskRabbit to offer professional assembly at an additional cost.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on all items in their original packaging. Please note that a restocking fee may apply to large furniture items that have been opened.
Are your wood products sustainably sourced?
Yes, Bestar is committed to sustainability. We use CARB Phase 2 compliant materials and source our wood from responsibly managed forests to minimize our environmental footprint.
Do you provide a warranty on your products?
All Bestar furniture comes with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you build your dream home now.